Samsung note 2-unknown problem cause

B374 wrote 03/30/2015 at 02:34 -1 point

Won't charge properly/battery drains when plugged in
Can't root, factory reset, or take apart and not the charger
What are possible causes of the problem
Happens when not in use/nothing running
Has been on charger over an hour and not even at 10%
Around 1year old