As some of you remember, I already ordered my PCBs. And I totally messed up. I didn't check which version I uploaded (although I always put the git hash in the name of gerber-zip. Shortly after my last log, Drew from OSH contacted me and upgraded everything - shipping, fast service, etc. I was very impressed by them and happy about getting the PCB really soon.
So later today, I got the message that my board had been sent to the fab. And as I read that mail, it hit me - I had sent them the first version of the board, not the newest one. So I asked them if they could still change it, on the off chance that they could. If they couldn't I would still have a working PCB, but not with all the bells and whistles that I had added later on. Of course my assumption was correct - once the design hits the fab, it will be produced that way.
However, after they had sent me a coupon for my first order, they sent me a new one. This time enough to cover fast shipping, and express service right from the start. This is not what I expected. I mean - I messed up, yet they are willing to make up for my mistake. They went above and beyond any expectation I had. It's seldom that you experience this kind of customer service from a company.
Because of this, I want to express my deepest thanks to OSH Park! You guys rock! Thank you!!!