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Heimdall​ - Stop Telemarketers: A Business Model

How to stop Robo-Calls, Telemarketers, and phone spams.

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What would be a good way to stop unwanted calls from people trying to hide their identity? This idea should help to mitigate that. However, someone would need to make this into a business model and market it for reasonable monthly rate like $1 -$5 USD per month or something.

Heimdall - The Viking guardian of your privacy!

SNAPPLE VIDEO ABOUT FIRST 1864 TELEGRAPH SPAM

https://cdn.streamable.com/video/mp4-mobile/16b6.mp4
Now who likes to get ROBOCALLS or TELEMARKETER calls all day long? Show of hands please? NOBODY??? Well you are a normal human being!

Why would you pay for a new VOIP line or landline only to get unsolicited phone calls from people you don't even know? Well this idea exploits the use of a toll-free 1-800 line in USA. A business start up could afford to set this up and offer their services to the public.

First, the 800 number inherently stops any spoofed calls from getting to their (the business model service's) caller-id as they use ANI not CID. Then the service would use a constantly updated global black-list and white-list to allow calls to be answered by their system, a VRU a voice response unit. It then verbally asks for "Extension please...". You say it out loud ("extension 8123") or DTMF dial it. If a valid extension is not entered within the allotted amount of time it hangs up.

If the telephone call appears valid, it does a 3-way call to your private number. The VRU then sends a audio tone over the line to bypass your telephone's ringer. Then when it hears a voice "Hello?" it announces: "Do you wish to take a call from John Doe at 202-555-1234?" It listens for you saying "yes" or "no" or a DTMF 1 or 2. If you don't respond accordingly it terminates the call. If you respond accordingly "YES" it connects the call. However, the VRU stays online to monitor call listening for a DTMF drop code (#777) which means to drop this call and add it to global black-list. When it hears no talking for 5-seconds it will hangup unless you say something or press any DTMF key except #777.

So in conclusion, you give out this 1-800 toll-free number to your friends and family (and you can dial it from a payphone without a coins). And then tell them to ask for or dial your extension accordingly. Your private line answers accordingly. That means you can put an answering machine with remote access too. Just don't use the hangup code #777 in your answering machine access code.

You don't have to change anything different with your private line outgoing calls. Just turn off your telephone's ringer (set ringer to off) on your private line. You never have to answer that line normally unless you just want to hear it or put a deaf-person's ringer lamp on it. Telemarketers will still have the private line number. Who knows how they got it or they are just doing brute-force sequential dialing. This way you can ignore ALL calls to your private number. The service sends you a device that answers EVERY call and listens for the service's audio tone. And then and only then make a ringtone sound happen or a voice saying "You have a call from... !".

You can be assured it is someone thoroughly screened by this service and is someone you really want to talk to. If you setup DIFFERENT extensions for different family and friends, then you can even screen through them too. Like you really don't want to talk to your brother-in-law but your wife doesn't mind talking to him. You give him his own extension to call you with.

The service also allows you to set up customized messages at customized times or days. That way you can really screen unwanted friends and family with a verbal explanation WHY you're not available instead of a rude curt hangup. You would give out a generic extension for people like the phone company, cable company, police, etc. This is no different then giving out your business line that has a PABX operator who asks for an extension.

You probably wont be able to use your private line's built-in voice mail as the service wont be able to interface with it. It can only interface with a private answering machine on the line. This also stops people from hacking your voice mail as convicts in prison seem to be so good at these days. A private answering machine is a harder target as there is only one way to access it.

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jobin2432 wrote 10/04/2022 at 18:59 point

this is a really amazing and interesting post. I am working on EDI mean in business, you need to understand how a business operates without an EDI system first. to check more about it visit it to check out more here Edi consultation .

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chris jones wrote 05/13/2016 at 01:48 point

You are right K.C. The Luddites are not us HaD folks. They are our spouses, family members, friends, etc. You'd be surprised who are the Luddites (people who hate or are afraid of technology and are techno-phobes). Many disabled people are not Luddites but they just can't do stuff with their hands like us. 

Even some law enforcement types are Luddites but just fake their way through life. I refer to the iPhone debacle and the FBI. They REALLY overpaid for the recent iPhone job in the news. I thought it was just $250k but now the director is saying it was over a million! Now that's just retarded. I wish the FBI could do something about ROBO-CALLERS and TELEMARKETRS. They all are violating federal law. I'm on the DO NOT CALL LIST. So if you telemarket me from a local number you are still violating the law.

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chris jones wrote 05/12/2016 at 22:01 point

Yes I use that too. I also use PHONETRAY to enhance that. But with all of them my phone annoyingly still rings at least once before it sees the caller-id signal. Also a toll-free number can be expensive. A start-up absorbing that cost is good. Toll-free numbers get the real ANI versus spoofed CID. Also a global black-list being fed by others is good. 

This idea gives your callers the impression of a large corporation or business (if that's desirable). This method means that neophytes and Luddites don't have to have technical savvy for this as the VOIP idea would require. You just send them a paper list of the extensions you want and what private line number to forward the calls to. A web-site can be set up for this too. 

The proposed service handles all of the technical stuff and your phone NEVER rings again unless it's a REAL friend or family. The demographics would not be people like us (i.e. Hackadayers). But our parents, the disabled, and senior citizens may appreciate this type of service which requires no technical knowledge or savvy or manual dexterity to push buttons on phone or PC keyboard.

In addition my VOIP service: COX Cable is pretty universal in USA and their VOIP interface for call blocking and other per call services are very immature in comparison to other VOIP providers. Their web interface does not do all functions but force you to use the DTMF function on the actual phone which is very difficult to do.

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K.C. Lee wrote 05/12/2016 at 22:36 point

I use VoIP.ms.  They are one of those BYOD, PAYGO provider at a very decent price.

All my filtering are done SIP server side, so no ringing at all.  https://wiki.voip.ms/article/CallerID_Filtering

They have pretty decent web portal and you can have extension, calling queue, ring groups etc.  all the usual home business features from their web portal without needing any software/hardware or extra fees.

The only draw back is that VoIP is a bit tricky even for someone familiar with networking, but they have set up guides for the popular ATA.  (I learnt to set up my obsoleted ATA on my own.)

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chris jones wrote 05/12/2016 at 22:57 point

Yes I have a Actiontec VoSKY Call Center, which kinda' sorta' acts like a Skype ATA. Voip.ms is impressive. However, it appears daunting to the "base" I'm focusing on. Namely seniors and disabled people. If you look at my other projects you can see that's who I like to do things for. Hopefully some techie entrepreneur will pick up on this project.  

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K.C. Lee wrote 05/12/2016 at 23:06 point

HaD.io has less luddies than your target customers.  I am just pointing the obvious to HaD readers (I hope).

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K.C. Lee wrote 05/12/2016 at 21:32 point

VoIP works great for that.  I can block calls/play "disconnected" message/redirect calls based on Caller ID (with wild card matching) etc. on the provider's website.  There is also the option of blocking non-listed/out of area/invalid CID codes.

The phone number(s) are not listed by default.

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